What would you like to do?

Pay My Bill

Pay Now

Quickly Pay Your Bill Without Registering

Quickly Pay Your Bill Without Registering

Don’t have an online account or don’t have time to register? You can quickly pay your bills now using your customer and account number.

New User

Register Now

Get 24/7 Online Access Anywhere, Anytime

Get 24/7 Online Access Anywhere, Anytime

Access information and services instantly—anytime and anywhere. From viewing bills and consumptions, changing account notifications, planning a move to submitting service requests.

Easy-to-Use Self Service Portal

Billing & Payment Management

View bill and payment history and current service charges, request payment arrangements.

Start, Stop, Transfer Service

Planning a move or service change? Request your service start, stop, or transfer by emailing us at utilitybilling@westerville.org.

Detailed Usage Charts

View detailed usage or summary charts for a selected service on an account or compare your consumption with multiple accounts.

Account Management

Easily manage passwords, update user settings and account profiles.

Notification Preferences

Set notification preferences for your account. Receive eBills and eNotices, or receive printed bills and notices for one or more accounts.

Service Communication

Contact your utility, report an outage, submit a service request and view service notifications.